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Terms and conditions of use

1. Registration and ordering

1.1 Registration in the basic online store is not mandatory, but placing an order requires the following contact information: Name, delivery address, telephone number and e-mail address.
(Registration is required to submit a bid in the auction) 

1.2. In connection with the first order, you can register as a consumer, sports club or company in TJJS Kamppailuvaruste Oy customer register by stating your name and other mandatory information.

As a registered customer, you can log in to your own customer account where you will find all your customer data and address information, Order History, Payment Refunds, Coupons, Merchandise Returns, My Wish List, Gift Cards, Auction, and Affiliate Refunds.

a) Gives its consent for TJJS Kamppailuvaruste Oy to register personal data in its customer register. TJJS Kamppailuvaruste Oy customer information is confidential. TJJS Kamppailuvaruste Oy undertakes not to disclose customer information to partners other than the company's internal partners.

1.3. The consumer must exercise care and diligence when using the online store.

2. Binding nature of the order

2.1. Communication between the parties takes place either by e-mail, letter or telephone (telephone +358405158655). After placing his order, the consumer undertakes to monitor his e-mail to receive the order confirmation

2.2 The binding sales agreement enters into force when TJJS Kamppailuvaruste Oy has sent an order confirmation by e-mail.

2.3. The consumer has the right to cancel the entire order or parts of the order by e-mail or telephone before delivery of the order. Delivery has taken place when a part of the order has been delivered to the consumer or a notice that the order has been sent, for example, by post or travel service.

2.4. After placing a consumer order, TJJS Kamppailuvaruste Oy does not have the right to change the terms of the contract.

3. Prices

3.1. The valid price is the price in TJJS Kamppailuvaruste Oy online store. The valid price is in Euros (EUR) including valid VAT. TJJS Kamppailuvaruste Oy reserves the right to change prices.

3.2. Delivery costs will be added to the order. Delivery costs are calculated according to Finnish Post, UPS, GLS or Matkahuolto price list. For private customers, we deliver orders over EUR 200.00 free of charge to EU countries, and for sports clubs and retailers, the free delivery limit is EUR 400.00 to EU countries. Delivery costs outside the EU and the Customs export declaration are calculated according to UPS, Finnish Post or GLS price list

4. Delivery

4.1. If the product is in our warehouse, the estimated delivery time is one to five (1-5) working days from the time payment is received.

4.2. If the product is absolutely desired by a certain date, it must be mentioned separately, eg when placing an order. TJJS Kamppailuvaruste Oy will act in accordance with the needs of consumers with regard to delivery, if this is reasonably possible.

4.3. If the consumer buys products for which TJJS Kamppailuvaruste Oy has notified different delivery times, the order will be delivered in accordance with the longest announced delivery time.

4.4. TJJS Kamppailuvaruste Oy Delivers to EU member states. All deliveries by TJJS Kamppailuvaruste Oy take place via Finnish Post, UPS, GLS or Matkahuolto, unless otherwise agreed between the consumer and Kamppailuvaruste.

4.5. The customer also has the opportunity to pick up the product from TJJS Kamppailuvaruste Oy Turku store / logistics warehouse. See contact information on the website.

5. Terms of payment

5.1. Payment is made using the following payment methods: (a, b and c)

(a) Advance payment.

Once a payment order has been logged into our account, we will send the order immediately.
The amount of the payment order can be found in the order confirmation sent by the online store. 

b) Online Payments.

TJJS Kamppailuvaruste Oy has several different suppliers of this service.

VismaPay (Paybyway Oy, business ID 2486559-4), which is registered in the register of payment institutions maintained by the Financial Supervisory Authority. Payment is made via VismaPay's online service and VismaPay or Paybyway Oy is shown as the payee on the account statement and invoice. VismaPay forwards payments to the online merchant. Payment is secure because all information about the payment transaction is transmitted using an encrypted connection so that no third party can see the information about the payment transaction. 

Through the VismaPay service, you can pay with online banking IDs, wallet, payment cards (Credit / debit), invoice or installment. The following payment methods are available: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Local Cooperative Banks, S-Bank, Handelsbanken, Ålandsbanken, MobilePay, Masterpass, Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard - cards.

MobilePay: You can pay with your MobilePay wallet if you have allowed online shopping to pay for the app settings. Payments made with a MobilePay wallet will be charged to the payment card attached to the wallet. If it is not possible to charge the payment card, it will not be possible to pay with the MobilePay wallet in the online store.
Pivo: The terms of use are available on Pivo's website: https://pivo.fi/kayttohdot/pivon-kayttohdot/

Contact information for the VismaPay payment service

VismaPay, Paybyway Oy (Business ID 2486559-4)
Email: helpdesk@vismapay.com
Phone: 09 315 42 037 (weekdays from 8 am to 4 pm)
Postal address: Laserkatu 6, 53850 Lappeenranta 

Jousto Invoice and Installment is a domestic service that allows you to make your purchases quickly and safely. Jousto is for individuals who have managed their finances properly. With the Jousto, you get 30 days of interest-free and cost-free payment period. Once you receive the invoice, you can decide whether to pay it in full or in installments. With an installment payment, you can pay for your purchase in up to 36 installments. You can pay 30 to 3000 euros for purchases with Jousto. Aurajoki Nordic Oy acts as the lender.

Contact information for the Jousto payment service:

Aurajoki Nordic Oy / Jousto (Business ID: 1998514-5)
Email: customerservice@jousto.com
Phone: 0800 186 186 (local / local time) (weekdays from 7 am to 10 pm and Sat-Sun from 9 am to 9 pm)
Postal address: PO Box 710, 20101 Turku
Read more about Flexibility at www.jousto.com 

PayPal (Europe) S.à.r.l. et Cie, S.C.A. is a Luxembourg credit institution licensed in accordance with Article 2 of the Financial Law of 5 April 1993, as amended, and is supervised by the Luxembourg supervisory authority, the Commision de Surveillance du Secteur Financier. The company has its registered office in Luxembourg (L-1150).
PayPal Inc. (one of the parent companies of PayPal (Europe) S.à r.l. et Cie, S.C.A.) is located in California, USA. 

MultiSafepay MultiSafepay BV, established and headquartered in Amsterdam, the Netherlands, at Kraanspoor 39 (1033 SC).

c) Invoice.

We can bill clubs and corporate clients. Invoicing must be agreed with TJJS Kamppailuvaruste Oy. By being in separate contact with our customer service +358405158655.
For private customers, through the Flexible payment system, it is possible to purchase an invoice with a 14-day payment period. 

6. Returns

6.1. The consumer has the right to return unused products within fourteen (14) days of receipt of the product (s), excluding the date of receipt. The returned product and product packaging must be in the same condition as when received. The product must be marketable, it must not contain dirt such as animal hair.

6.2. Auction and depreciation products have no right of return / exchange.

6.3. The consumer is expected to make a return notification in the online store system from his / her own account information in the section on returns or if he / she has ordered as a guest with the order number in the online store in the section on returns. BEFORE returning the product. The return is always sent to the address TJJS Kamppailuvaruste Oy, Siutlankatu 1, 20380 Turku.

6.4. The return of the product or the transport costs caused by changing the size of the product will always be borne by the customer. In warranty matters, return costs are paid by TJJS Kamppailuvaruste Oy.

7. Shipments broken during transport

7.1. Occasionally, despite careful packaging, packages may be damaged during mail delivery. Therefore, it is a good idea to check the condition of the package already in the presence of a postman when you pick it up. If the package has been damaged during transport and if the ordered product (s) has also been damaged, report the damage immediately at the post office. Then contact our customer service to arrange for a new product to be delivered.

8. Complaints

8.1. If the consumer has been delivered the wrong product, the product is damaged, etc., the consumer must notify TJJS Kamppailuvaruste Oy within a reasonable time in the online store system of his / her account information in the returns section or if he / she has ordered as a guest. Incorrect delivery will be returned in accordance with the instructions given by TJJS Kamppailuvaruste Oy (item 6). Return will take place after the complaint has been made. Upon receipt of the returned goods, TJJS Kamppailuvaruste Oy will immediately return any purchase price already paid to the customer.

9. Force majeure

9.1. TJJS Kamppailuvaruste Oy is not responsible for any delay, difficulty or delay in the delivery of the order due to a circumstance beyond TJJS Kamppailuvaruste Oy's control, such as war, natural disaster, export or import ban, official decision, disruption of public transport or other similar activities. Aggravating or dissuasive.

10. Settlement of Disputes

10.1. Finnish law shall apply to disputes and disagreements arising from this distance selling agreement.